Privacy Policy

This Privacy Policy sets out the commitment by Webuild Construction Software Pty Ltd, its successors and assignees (referred to as we, us and our) to protect the privacy of your personal information that we collect through our websites www.webuildcs.com, third party websites, mobile devices and any other device that you may use to access any of our products and services that does not have a separate privacy policy (collectively the Website) or directly from you, being the person, organisation or entity that uses the Website (referred to as you or your).

Please read this Privacy Policy carefully. We are committed to protecting the personal information we collect from you because we understand the importance of keeping your personal information confidential and secure. We use your personal information for the purpose of responding to your enquiry and supplying you with a product or service. Our Chief Privacy Officer is responsible for ensuring compliance with this Privacy Policy and for responding to any related enquiries, requests or complaints.

All information that we collect, including your personal information, is stored on our secure servers located in our offices and in secure cloud servers and offline storage facilities that we use. Please feel free to contact us should you require any further information on how we manage your personal information.

Why do we require your personal information?

The personal information collected and maintained by us is necessary to allow us to provide you with our products and services that you choose to use. Any information collected may also be used to investigate any possible breach of our Terms and Conditions or breach of any law.

Your consent to the type of information we will collect about you

You give your consent to our collection of the following personal information about you in accordance with this Privacy Policy by ticking the online acceptance box. This indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read it and consented to it.

Registration information:

When you create an account with us, you are required to provide at least the following information to us:

• your company/ business name;
• your company identification/ registration number;
• your personal name; and
• your contact details including email address, address and telephone number.

You may also create an account with us using a third party such as Facebook and LinkedIn. If you create an account using this method, we will collect your personal information by accessing the personal information you have stored with these third parties.

Depending upon which of our products and services you choose to use, we may also require you to provide us with your:

• biometric information;
• banking details, credit card details and other financial information;
• date of birth;
• demographic information, such as postcode;
• gender;
• images;
• tax number;
• preferences and opinions; and
• any other information requested on the Website or otherwise requested by us or provided by you.

Information you choose to share:

We may collect any additional information that you choose to share on the Website such as your profile information and when you publish a project and upload tender/bidding documents. It also includes the information you choose to share when you take an action, such as when you add an approved head contractor or sub-contractor to your account.

When you upload files using our services, you are entirely responsible for what you store on our storage facilities and with whom you share these files. We may access any file you store on our storage facilities to ensure the proper delivery of products and services to you.

Other information we receive about you:

We also receive other types of information about you:

• We receive data about you whenever you interact with the Website, such as when you search for a head contractor or a sub-contractor or click on an advertisement.
• When you post tenders/bids on the Website, we may receive additional related data (or metadata).
• When you access the Website, we may automatically collect non personal information even if you do not register. This may include your IP address, operating system, domain name of the website that directed you to the Website, the number of visits, average time spent on a page, location, the type of browser you use, or the pages you visit. We may use this data and share it with our affiliates to monitor the content of our Website in order to measure its relevance to our customers, improve the performance of the Website and enhance the experience of our customers when using Website.
• We may receive other supplemental data about you from other sources, including publicly available databases or third parties who have provided us with data, in which case we may combine this data with information we already have about you so that we can update, expand and analyse the accuracy of our records, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
• Through your use of services to access our Website, your communications data (for example, Internet Protocol Address, or IP Address) or utilisation data (information on the telecommunications services you accessed) may be technically generated and could, depending on the applicable law, constitute personal information. To the extent it is necessary, the collection and processing of your communications or utilization data, and the subsequent use of such data, will only occur and be performed in accordance with the applicable data privacy protection framework and laws.

Address book and calendar syncing:

You may upload your address book (including email and contact number details) as well as your calendar to the Website. By doing so we will use this information to assist you (for example, to help you manage your projects by providing you with a template to invite your contacts to become account holders with us, or by allowing you to share your address book contacts with other account holders).

Purpose and use of information

When reasonably necessary we will collect your personal information by fair and lawful means and use it only for one or more of the following functions/activities:

• Internal record keeping.
• Providing products and services to you or to someone else you know.
• Processing an application you have made.
• Improving our products and services.
• Direct marketing, including providing you with information about new products or services, special offers or other information that we, our related entities and affiliates offer that may be of interest to you.
• Undertaking various activities required by law.

Methods of collection

Personal information will generally be collected directly from you through the use of any of our standard forms, over the Internet, via email or through a telephone conversation with you.

How we use cookies and similar technologies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use cookies to monitor usage of the Website and to create a personal record of when you visit the Website and what pages you view so that we may serve you more effectively. We may also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve the Website in order to tailor it to our customers’ needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We may use web beacons on the Website from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Information collected by cookies and similar technologies are generally treated as non-personal information except that under some local laws of certain IP addresses (or similar identifiers) they are considered personal information.

Communicating with you

We may contact you directly or through a third party service provider regarding products or services that you have signed up for or purchased from us, such as necessary to deliver transactional or services related communications. We may also contact you with offers we think you will find valuable if you give us consent, or where allowed on the basis of legitimate interests. You do not need to provide consent as a condition to purchase our goods or services. The following are the methods of contact we may use to contact you:

• Email
• Text (SMS) messages
• Telephone calls
• Other online messaging services

If you wish to discontinue receiving marketing and/or non-transactional e-mails from us, you may do so by using an “unsubscribe” link in these emails. We would like to emphasize that this provision does not apply to transactional emails related to your business relationship with us.
We will however continue to use your Personal Information for the limited purpose of sending you important notices about information related to your purchases and changes to our policies and agreements, or for other reasons permitted by applicable law.

Disclosure of your personal information to third parties

We may share your personal information with our affiliated companies within our corporate family, with third parties with whom we have partnered to allow you to integrate their services into our own services, and with trusted third party service providers as necessary for them to perform services on our behalf. Where your personal information is provided to these third parties to enable them to perform their agreed activities, they are required to use the personal information provided only for the service they supply.

We only provide personal information to third parties if we consider that the third party can comply with the standards in our Privacy Policy.

Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Security

We store your personal information in different ways, including in paper and in electronic form. The security and protection of your personal information is important to us. We take all reasonable steps to ensure that your personal information is stored safely to protect it from misuse, interference, loss, unauthorised access, modification or disclosure, including the use of electronic and physical security measures.

The time we store your personal information varies depending on the product or service that we provide to you or to someone you know. If we no longer need your personal information for the purpose of which it was obtained, we will take all reasonable steps to destroy the information and ensure the information is de-identified.

Webuild is a global organisation so the information provided to us may be transferred or accessed in other countries around the world. In addition, if you utilise our products or services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders.

No information transmitted over the Internet can be fully guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take all reasonable measures to safeguard against unauthorised disclosures of information, we cannot guarantee that any personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Your Rights and Access to information

Consent:

Providing us with your personal information is optional to you. You can choose not to provide personal information. When you tick the online acceptance box and provide us with your personal information, you consent to the terms outlined in this Privacy Policy. If at any time you wish to withdraw your consent to the terms outlined in this Privacy Policy, you can do so by contacting us and we will destroy any of your personal information that we collected from you within ten [10] business days from the date on which you notify us of the withdrawal of your consent.

Access:

You may access the personal information we hold about you, upon making a written request. We will respond to your request for access within 30 days.

Refusal:

We may refuse a request for access to personal information where the law requires or allows us to do so (for example, information relates to legal proceedings). You will be notified in writing of any such refusal and the reasons for the refusal.

Notification:

Upon receiving access to your personal information or at any other time, if you believe the personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please notify us immediately. We will take all reasonable steps to correct the information so that it is not inaccurate, out of date, incomplete, irrelevant or misleading.

Accuracy:

You have the right to correct the personal information that we hold about you, including information which is inaccurate, out of date, incomplete or misleading. We rely in part on customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, out of date, incomplete or misleading.

Right to be forgotten:

We are committed to taking reasonable steps to ensure that any request for Personal Information to be forgotten can be carried out with our existing technology and that it will be done within a reasonable time after receiving the request. However, this does not apply to information that you have made public by posting on our forums or blogs, or that you have made available to third parties, as this is beyond the reach of what we can erase. We will do everything possible to erase your Personal Information if you withdraw your consent (opt out) from us to receive your Personal Information and request the right to be forgotten. However, we will not be able to erase all of your Personal Information when it is technically impossible to do so due to limitations of existing technology or for legal reasons.

Unsubscribe:

To unsubscribe from our e-mail database, or opt out of any communications, please contact us with “Unsubscribe” in the subject line of the e-mail.

Links to other websites

The Website may contain links to other websites of interest. However, once you have used these links to leave the Website, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to such websites.

Failure to provide information

If the personal information you provide to us is not accurate, out of date, incomplete, irrelevant or misleading, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Privacy Complaints

If you have an inquiry or complaint regarding privacy, please contact our Chief Privacy Officer by email at info@webuildcs.com. This inbox is actively monitored and managed so that we can respond to you promptly.

Changes to our Privacy Policy

From time to time it may be necessary for us to review and revise our Privacy Policy. We reserve the right to change our Privacy Policy at any time, should this occur the amendment will be posted on the Website.

Last updated: 23 November, 2020

Address:

Level 57 MLC Centre,
19-29 Martin Place,
Sydney, NSW 2000, Australia

Telephone: 1300 72 40 45

Email: info@webuildcs.com